✨ Before You Order
About Our Handmade & Natural Jewelry
🧶 1. Handmade Craftsmanship & Natural Variations
Most of our bracelets are hand-knotted or hand-woven, one by one.
For string bracelets, color difference is minimal.
Small irregularities may exist — this is the nature of handmade work, not a defect.
Each piece is carefully checked before shipping.
✨ Handmade means human — and that’s part of the beauty.
To ensure a comfortable, flexible fit, we intentionally leave a small amount of extra thread on adjustable designs.
If any thread is visible, you may carefully trim it with scissors after adjusting.
Please leave a little extra to help keep the knot secure.

💚 2. Jade & Natural Stone Jewelry (Please Read Carefully)
- Each stone has unique color, texture, and patterns
- Carving details may vary slightly from piece to piece
- Some products are made from single natural rough stones, so no two are identical

🔴 3. About Cinnabar (朱砂) — Safety & Color
Is cinnabar toxic?
- Our cinnabar jewelry is sealed, stabilized, and intended for external wear only
- It is safe when worn as jewelry and not ingested
- Please avoid wearing while sleeping, bathing。
About cinnabar color:
- We use high-content cinnabar, known for its rich red tone and shimmering crystal texture
- Some customers may find it darker than common market cinnabar — this indicates higher mineral content
- We offer deep red and bright red options — please check product images carefully before ordering

🔮 4. Other Crystals & Gemstones
- Each bead is unique
- May with natural dark spots, cracks, or sand pit
- Colors may appear different under natural light vs indoor lighting
- Camera close-ups can make beads look larger than they are
- Real wearing photos
- Size measurements in product descriptions

📏 5. Bracelet Size & Fit
General guidelines:
- Elastic bracelets fit most wrists 6–7 inches
- Adjustable cord bracelets extend up to 22 cm (8.6 inches)
- Photos may appear larger due to close-up photography
Custom sizing:
- Smaller or larger beads
- Shorter or longer length
📦 6. Order Updates & Emails
- Order confirmation email
- Shipping confirmation with tracking number
🚚 7. Shipping & Tracking Information
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Standard Shipping
Most orders arrive in approximately 12–17 business days, assuming no unexpected delays. -
Tracking Updates
Tracking information usually becomes available within 7 business days after shipment. -
Address Notes
P.O. Box, remote, island, or international addresses may take longer.
Whenever possible, we recommend using a non–P.O. Box address for smoother delivery. -
Need it sooner?
🇺🇸 USPS Priority Shipping (USA) is available on the product page for customers who prefer earlier processing, especially during busy seasons or holidays.
🧼 8. Care & Wearing Tips
To keep your bracelet in its best condition, we don’t recommend wearing it in the shower, bath, or while swimming.
Hot water, soaps, and chemicals may weaken elastic cords over time.
If you prefer something more water-friendly, consider our titanium or handmade thread bracelets — they’re durable, hypoallergenic, and designed for daily wear.
Check More Jewelry Care Guide.
💌 9. Customer Support & Response Time
- ✨ Every message will be answered
- ✨ Every issue will be handled with care