Contact Us

📦 Quick Answers Before Contacting Us

📍 Tracking hasn’t moved (LA / Chicago)?
This is normal for USPS Economy.
Delivery usually takes 10–15 business days.
Tracking may take 7 business days to update.

No update after 10 business days? Contact us.

📏 Size Questions
Please check bead size & bracelet length carefully.
Standard elastic bracelets are approx. 16–17cm wrist size.

🧶 Handmade & Care Questions?
Our jewelry is handmade and natural variations are normal.
For knot fixing or care instructions, please visit our
👉 Before You Order 
👉 Jewelry Care Guide

Very rarely, parcels may be delayed or lost during transit — please don't worry, we will make sure you get it. 

We aim to reply as quickly as possible. Sometimes might be late but we won't forget you!