Privacy Policy

 

Privacy Policy

This Privacy Policy describes how ThreeBuddhaLove ("we," "our," or "us") collects, uses, and shares information about you and explains the choices you have regarding this information.

Information We Collect:

  1. Personal Information:

    • Contact Information: Name, email address, phone number.
    • Order Information: Products purchased, shipping address, payment information.
  2. Non-Personal Information:

    • Browsing Information: IP address, browser type, device information.
    • Cookies: Information collected through cookies and similar technologies.

How We Use Your Information:

  1. Order Processing:

    • Fulfilling orders, processing payments, and providing order confirmations.
  2. Communication:

    • Responding to your inquiries, sending newsletters, and providing updates about our products and services.
  3. Marketing:

    • Customizing advertising and marketing messages based on your preferences.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you, provided they agree to keep this information confidential.

Your Choices:

You can choose not to provide certain information, but it may limit your ability to use certain features of our website. You can also set your browser to refuse cookies or delete them from your device.

Security:

We implement a variety of security measures to maintain the safety of your personal information.

Changes to This Policy:

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the policy.

Contact Information:

If you have any questions regarding this Privacy Policy, you can contact us at [threebuddhalove@outlook.com].

Last updated: [12/07/2023]

Frequently Asked Questions

Simply choose the 'Reiki Infusion' option during the checkout process. Our skilled practitioners will then channel positive energy into your jewelry, enhancing its spiritual qualities.

Yes, we can assist in arranging expedited shipping at an additional cost of approximately $20 to $30, delivery within 5 to 7 days. Our standard shipping typically takes 7 to 15 days, but in rare instances, delays of up to 20 to 30 days may occur due to unforeseen accidents.

Orders can be canceled within 24 hours after they occur. Once an order is shipped, it cannot be canceled; however, you can return it to us upon receipt.

You can check the shipping status of your package by clicking on 'TRACK ORDER' in the menu bar. Please note that tracking records may take a few days to be updated online, so feel free to re-check in a few days.

Our standard shipping usually takes 7 to 15 days. However, in rare instances or to remote countries/areas/islands, delays of up to 20 to 30 days may occur due to unforeseen accidents. If there are no shipping records after 15 days, please contact us.

Normally, this case would not happen, as before shipping, we use a laser scanner to scan each order's quantity, weight, and original condition to ensure our valued customers receive accurate, brand-new products. The scanning record should match the shipping record. However, if this case does occur, please contact us to cross-check.

Real silver might tarnish in humid conditions, and for gold plating, it won't last forever—it may fade over time with wear. It's not recommended to wear silver or gold-plated jewelry in the shower or when handling chemicals.

Please cross-check the jewelry size in the description or contact us before making a purchase. If the size doesn't fit upon receipt, please reach out to us, send it back, and we'll assist you with the exchange process.

You can check for simple ways on the main page under 'Verifying Authenticity' or on the product page. If you need assistance, feel free to contact us. Some products may seem like plastic but are not. Authenticity is the cornerstone of our offerings.

For natural stones/crystals, each piece's color and shape might be different, and colors may appear differently under various lighting conditions, such as in a studio setting. Natural stones/crystals may also contain inherent characteristics like granules, ice-cracks, and flocculent patterns, which are part of their natural beauty.

We proudly offer a 30 day satisfaction guarantee, and offer refunds and returns within 30 days of order delivery.

If ThreeBuddhaLove isn’t what you expected, we make refunds and returns quick, easy. Just email threebuddhalove@outlook.com and we’ll take care of you from there.